Design and Validation of a RACI Matrix for Responsibility Management in Matrix Project Organisations
Abstract
This paper presents the design, implementation and validation of the RACI matrix as an artefact supporting the management of responsibilities in a matrix structure in an international delivery organization. The study was conducted according to the Design Science Research (DSR) approach, which aims to create useful and scientifically grounded solutions. The RACI matrix was implemented in three project portfolios in 2023 and validated and iteratively refined in 2024. The study contributes to both the theory and practice of project management by providing a validated artefact that can be applied to complex organisational structures.
Paper Type
Poster
DOI
10.62036/ISD.2026.118
Design and Validation of a RACI Matrix for Responsibility Management in Matrix Project Organisations
This paper presents the design, implementation and validation of the RACI matrix as an artefact supporting the management of responsibilities in a matrix structure in an international delivery organization. The study was conducted according to the Design Science Research (DSR) approach, which aims to create useful and scientifically grounded solutions. The RACI matrix was implemented in three project portfolios in 2023 and validated and iteratively refined in 2024. The study contributes to both the theory and practice of project management by providing a validated artefact that can be applied to complex organisational structures.
Recommended Citation
Michałek, N.(2026). Design and Validation of a RACI Matrix for Responsibility Management in Matrix Project Organisations. In M. Valenta, B. Mannová, R. Pergl, A. Przybylek, M. Lang, H. Linger, C. Schneider, N. Iivari, & E. Insfran (Eds.), Making ISD Sustainable: Reloaded with AI and Automation (ISD2026 Proceedings). Prague, Czech Republic: Czech Technical University in Prague. ISBN: 978-80-01-07585-2. https://doi.org/10.62036/ISD.2026.118