Abstract
The hybrid work model, which integrates remote and on-site work practices, has become a standard in many IT implementation companies, particularly in the wake of the COVID-19 pandemic. This paper examines how such a model influences the functioning of the project management system within these organizations. Developed over the years within individual ERP implementation companies, the project management system had to be adapted to the new operational reality. The study is based on a case analysis of the ERP implementation company Anonymized, covering 70 projects carried out between 2013 and 2025, implemented using both traditional and hybrid models. The research methods included employee surveys and an analysis of data from internal systems. The findings offer practical insights that can support implementation firms in optimizing their project management systems within distributed work environments, particularly in the context of ERP system deployments.
Paper Type
Full Paper
DOI
10.62036/ISD.2025.104
Impact of Hybrid Work on Project Management System in an ERP Implementation Company
The hybrid work model, which integrates remote and on-site work practices, has become a standard in many IT implementation companies, particularly in the wake of the COVID-19 pandemic. This paper examines how such a model influences the functioning of the project management system within these organizations. Developed over the years within individual ERP implementation companies, the project management system had to be adapted to the new operational reality. The study is based on a case analysis of the ERP implementation company Anonymized, covering 70 projects carried out between 2013 and 2025, implemented using both traditional and hybrid models. The research methods included employee surveys and an analysis of data from internal systems. The findings offer practical insights that can support implementation firms in optimizing their project management systems within distributed work environments, particularly in the context of ERP system deployments.
Recommended Citation
Scherer, M., Zalasińska, J. & Zalasiński, M. (2025). Impact of Hybrid Work on Project Management System in an ERP Implementation CompanyIn I. Luković, S. Bjeladinović, B. Delibašić, D. Barać, N. Iivari, E. Insfran, M. Lang, H. Linger, & C. Schneider (Eds.), Empowering the Interdisciplinary Role of ISD in Addressing Contemporary Issues in Digital Transformation: How Data Science and Generative AI Contributes to ISD (ISD2025 Proceedings). Belgrade, Serbia: University of Gdańsk, Department of Business Informatics & University of Belgrade, Faculty of Organizational Sciences. ISBN: 978-83-972632-1-5. https://doi.org/10.62036/ISD.2025.104