Start Date

13-12-2018 12:00 AM

Description

Although service systems are a fundamental aspect of service science, its inherent complexity and systems view makes it impossible to model using current approaches. By formalizing service systems, we introduce a conceptual modeling approach for service s

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Dec 13th, 12:00 AM

Reconceptualizing Service Systems “ Introducing Service System Graphs

Although service systems are a fundamental aspect of service science, its inherent complexity and systems view makes it impossible to model using current approaches. By formalizing service systems, we introduce a conceptual modeling approach for service s