Description
Although service systems are a fundamental aspect of service science, its inherent complexity and systems view makes it impossible to model using current approaches. By formalizing service systems, we introduce a conceptual modeling approach for service s
Recommended Citation
Li, Mahei Manhai and Peters, Christoph, "Reconceptualizing Service Systems “ Introducing Service System Graphs" (2018). ICIS 2018 Proceedings. 4.
https://aisel.aisnet.org/icis2018/service/Presentations/4
Reconceptualizing Service Systems “ Introducing Service System Graphs
Although service systems are a fundamental aspect of service science, its inherent complexity and systems view makes it impossible to model using current approaches. By formalizing service systems, we introduce a conceptual modeling approach for service s