Start Date
12-17-2013
Description
Alignment is perceived to be a desirable aim in IT projects – by improving the fit between the technology and the aims of the organization. Our study departs from previous literature by looking at this issue as a more dynamic and contextually localized phenomenon – emphasizing this dynamic quality by the use of the term aligning. We take a performative view by conceptualizing the “doing of strategy” in the context of implementing a new IT based self-service check-in kiosk system in a UK airport organization. Adopting a single qualitative interpretive case study research approach, we observed and conceptualize three distinct processes of aligning information systems: decoupling, reframing and repackaging. The study draws on recent work repositioning information systems alignment as a dynamic process of knowledge creation and exploration.
Recommended Citation
Wilson, Alex; Baptista, João (John); and Galliers, Robert, "Performing strategy: Aligning processes in strategic IT" (2013). ICIS 2013 Proceedings. 7.
https://aisel.aisnet.org/icis2013/proceedings/OrganizationIS/7
Performing strategy: Aligning processes in strategic IT
Alignment is perceived to be a desirable aim in IT projects – by improving the fit between the technology and the aims of the organization. Our study departs from previous literature by looking at this issue as a more dynamic and contextually localized phenomenon – emphasizing this dynamic quality by the use of the term aligning. We take a performative view by conceptualizing the “doing of strategy” in the context of implementing a new IT based self-service check-in kiosk system in a UK airport organization. Adopting a single qualitative interpretive case study research approach, we observed and conceptualize three distinct processes of aligning information systems: decoupling, reframing and repackaging. The study draws on recent work repositioning information systems alignment as a dynamic process of knowledge creation and exploration.