Paper Number
2059
Paper Type
Complete Research Paper
Abstract
Environmental and organizational changes often make transformations of business processes necessary or at least beneficial. Since business processes consist of sets of tasks, identifying the tasks that are affected by the respective change becomes an essential first step required to realize transformations. Several publications have introduced automatic task identification methods specific to the various change contexts that differ in their goals and procedures. Additionally, manual task identification conducted in practice has significant differences. Consequently, we provide a new holistic definition and conceptual structure of context-specific task identification in business process management. Furthermore, we have conducted a moderated focus group, a reconvened moderated focus group, and two structured literature reviews to develop a taxonomy of context-specific task identification in business process management. This taxonomy comprises common dimensions and characteristics to structure the research field and provide a theoretical basis for further research aiming to automate such task identification through new technologies.
Recommended Citation
Nake, Leonard; Kuehnel, Stephan; and Nickerson, Robert C., "A Taxonomy for Context-Specific Task Identification in Business Process Management" (2024). ECIS 2024 Proceedings. 3.
https://aisel.aisnet.org/ecis2024/track08_bpm_di/track08_bpm_di/3
A Taxonomy for Context-Specific Task Identification in Business Process Management
Environmental and organizational changes often make transformations of business processes necessary or at least beneficial. Since business processes consist of sets of tasks, identifying the tasks that are affected by the respective change becomes an essential first step required to realize transformations. Several publications have introduced automatic task identification methods specific to the various change contexts that differ in their goals and procedures. Additionally, manual task identification conducted in practice has significant differences. Consequently, we provide a new holistic definition and conceptual structure of context-specific task identification in business process management. Furthermore, we have conducted a moderated focus group, a reconvened moderated focus group, and two structured literature reviews to develop a taxonomy of context-specific task identification in business process management. This taxonomy comprises common dimensions and characteristics to structure the research field and provide a theoretical basis for further research aiming to automate such task identification through new technologies.
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