Business & Information Systems Engineering
Semantics and Web 2.0 Technologies to Support Business Process Management
Editorial
Semantics and Web 2.0 - Technologies to Support Business Process Management
Witold Abramowicz, Dieter Fensel, and Ulrich Frank
Research Papers
Improving Software Flexibility for Business Process Changes
Oliver Holschke, Philipp Offermann, and Udo Bub
Organizational and Technological Options for Business Process Management from the Perspective ofWeb 2.0 - Results of a Design Oriented Research Approach with Particular Consideration of Self-Organization and Collective Intelligence
Dominik Vanderhaeghen, Peter Fettke, and Peter Loos
Economic Evaluation and Optimization of the Degree of Automation in Insurance Processes
Kathrin S. Braunwarth, Matthias Kaiser, and Anna-Luisa Müller
Catchword
Adaptive Right-Time Technologies in Customer Relationship Management
Lukas Grieser and Klaus Wilde
Profile
Call for Papers
Call for Papers Issue 3/2011: Sustainable Cloud Computing
Guenter Müller, Noboru Sonehara, Isao Echizen, and Sven Wohlgemuth
Call for Papers Issue 5/2011: The Future of Telecommunications
Udo Bub, Helmut Krcmar, and Arnold O. Picot