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Paper Type

ERF

Description

Digital innovation, driven by IT departments, is a key enabler for success in all types of organizations around the world. Although there are a lot of touted benefits, there is not much scholarly attention as to how digital innovation success can be achieved in organizations. Drawing upon social capital theory, this study plans to examine how functional IT employees’ relationship with the Chief Information Officer (CIO) can help organizations in achieving digital innovation success. The study proposes that the social capital of the relationship between CIO and functional IT employees will enhance both external and internal digital innovation success through more closely engaging functional IT employees in the decision-making processes of CIO. Furthermore, the study aims to identify the role of environmental turbulence and organizational culture as moderators in the proposed model.

Paper Number

1429

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Aug 10th, 12:00 AM

How is my IT department leading to Digital Innovation Success?

Digital innovation, driven by IT departments, is a key enabler for success in all types of organizations around the world. Although there are a lot of touted benefits, there is not much scholarly attention as to how digital innovation success can be achieved in organizations. Drawing upon social capital theory, this study plans to examine how functional IT employees’ relationship with the Chief Information Officer (CIO) can help organizations in achieving digital innovation success. The study proposes that the social capital of the relationship between CIO and functional IT employees will enhance both external and internal digital innovation success through more closely engaging functional IT employees in the decision-making processes of CIO. Furthermore, the study aims to identify the role of environmental turbulence and organizational culture as moderators in the proposed model.

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