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Complete

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Is artificial intelligence going to revolutionize the manufacturing process? Will blockchain change the process of trade finance? Answers to those questions are researched and tested in Digital Innovation Labs (DILs). Particularly within the past few years, those labs became a tool for companies to handle disruption and digital innovation. However, success was mixed. Some DILs failed to reach their targets whereas others provided the pathway toward digital transformation. Therefore, this study examines the evolution of DILs and shows how Organizational Learning advances innovation. In a unique study design, this paper uses the case study approach to look at two developmental stages of one particular DIL. Over time, the DIL has changed fundamentally and established a funnel approach where the lab structure supports the entire innovation process. Based on our study we derive eight recommendations that may contribute to the success of DILs in companies.

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1359

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Aug 10th, 12:00 AM

Evolution of Digital Innovation Labs – How Organizational Learning Contributes to Digital Transformation

Is artificial intelligence going to revolutionize the manufacturing process? Will blockchain change the process of trade finance? Answers to those questions are researched and tested in Digital Innovation Labs (DILs). Particularly within the past few years, those labs became a tool for companies to handle disruption and digital innovation. However, success was mixed. Some DILs failed to reach their targets whereas others provided the pathway toward digital transformation. Therefore, this study examines the evolution of DILs and shows how Organizational Learning advances innovation. In a unique study design, this paper uses the case study approach to look at two developmental stages of one particular DIL. Over time, the DIL has changed fundamentally and established a funnel approach where the lab structure supports the entire innovation process. Based on our study we derive eight recommendations that may contribute to the success of DILs in companies.

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