SIG CNOW - Changing Nature of Work with ICT
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Paper Type
ERF
Paper Number
1361
Description
The adoption of Information Systems (IS) in an organizational context often follows a mandated process: management decides to implement the IS and the employees are supposed to adopt the IS. The regulations enforcing remote work during the COVID-19 pandemic have changed this process. Organizations around the world saw themselves forced to adopt new IS overnight. This “forced adoption” unfolded unprepared and unstructured, induced by an uncontrollable external factor instead of a traditional management mandate. Consequently, forced adoption challenges existing knowledge about IS adoption. We provide a first conceptualization of the term “forced adoption” and outline our research approach for examining forced adoption of IS, work practices and leadership styles in the context of the COVID-19 pandemic.
Recommended Citation
Schwade, Florian and Richter, Alexander, "Forced Adoption: A new Phenomenon of Information Systems Adoption" (2022). AMCIS 2022 Proceedings. 4.
https://aisel.aisnet.org/amcis2022/sig_cnow/sig_cnow/4
Forced Adoption: A new Phenomenon of Information Systems Adoption
The adoption of Information Systems (IS) in an organizational context often follows a mandated process: management decides to implement the IS and the employees are supposed to adopt the IS. The regulations enforcing remote work during the COVID-19 pandemic have changed this process. Organizations around the world saw themselves forced to adopt new IS overnight. This “forced adoption” unfolded unprepared and unstructured, induced by an uncontrollable external factor instead of a traditional management mandate. Consequently, forced adoption challenges existing knowledge about IS adoption. We provide a first conceptualization of the term “forced adoption” and outline our research approach for examining forced adoption of IS, work practices and leadership styles in the context of the COVID-19 pandemic.
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