Telecom Churn Prediction: A Cultural and Imbalance-Aware Framework

Authors

• Patrick Koomson, Beijing University of Posts and Telecommunications, School of Economics and Management, 100876, No. 10 Xitucheng Road, Beijing, China
• Yan Wan, Beijing University of Posts and Telecommunications, School of Economics and Management, 100876, No. 10 Xitucheng Road, Beijing, China

Recommended Citation

Koomson, Patrick and Wan, Yan, "Telecom Churn Prediction: A Cultural and Imbalance-Aware Framework" (2026). WHICEB 2026 Proceedings. 6.
https://aisel.aisnet.org/whiceb2026/6