Abstract
The use of ICT in e-government and particularly in justice sector offer new opportunities and more efficient services for citizens and users. Although this scientific area has attracted the interest of many academics and professionals in the justice field and despite the money spent on improving the performance of justice staff and the results of the courts, studies examining the acceptance and satisfaction of electronic justice system users are restricted. Therefore, the study integrates and assesses the IS success model and TAM in the context of e-justice services in Greece. Data was collected by 246 internal users and lawyers in Greece. As the use of the system by lawyers is different from that of employees, it seems that this group is more interested in an overall good picture of the system, ensuring the quality dimensions of the application, which will make it useful for its daily work activities.
Recommended Citation
Kitsios, Fotis; Kamariotou, Maria; and Tsotoulidou, Anastasia, "Digital transformation in the public sector: Critical factors of Digital Justice Portal" (2024). UK Academy for Information Systems Conference Proceedings 2024. 9.
https://aisel.aisnet.org/ukais2024/9