Abstract
This research delves into blended learning, the fusion of online and face-to-face education in higher education. Despite the topic's popularity, blended learning faces significant technological challenges. Employing a mixed-methods approach, the study analyses data through literature reviews, surveys, and interviews, exploring these challenges. Data from the University of West London highlights the importance of practical training and support for leveraging platforms like Blackboard effectively. Addressing these challenges can enhance the blended learning experience, fostering engagement and improved outcomes. Thus, this study emphasises the need to recognise and tackle technological challenges in blended learning. Ongoing research is vital to implement best practices and enhance the usability of tools like Blackboard for improved learning experiences. Moreover, the research underscores the potential of blended learning, showing that strategic use of tools can create efficient, engaging education. This study lays a foundation for improving blended learning in higher education by understanding its challenges. It calls for collaborative efforts to optimise this experience, transforming pedagogy.
Recommended Citation
Daud, Mohamed; Gheitasy, Ali; Saadati, Parisa; and Husamaldin, Laden, "The Technological Challenges of Blended Learning in Higher Education: A Case Study of Blackboard" (2024). UK Academy for Information Systems Conference Proceedings 2024. 5.
https://aisel.aisnet.org/ukais2024/5