Abstract
The impact of WhatsApp groups on teaching and learning in higher education institutions is growing, as both instructors and students see its potential to improve the learning experience. The study adopted a systematic literature review following the PRISMA guidelines and 26 articles were analyzed. The results showed a rise in the usage of WhatsApp during COVID-19 and an expansion of the usage in higher education in teaching and learning. Furthermore, WhatsApp groups have benefited students and lecturers in teaching and learning in different academic fields and a positive impact was seen. However, some challenges were realized due to the introduction of WhatsApp groups in teaching and learning. This study has brought a new voice to the body of literature on digital technologies.
Recommended Citation
Matobobo, Courage and Dzvapatsva, Godwin Pedzisai, "Impact of WhatsApp Groups on Teaching and Learning in Higher Education: A Review" (2024). UK Academy for Information Systems Conference Proceedings 2024. 11.
https://aisel.aisnet.org/ukais2024/11