Conflict Asymmetry in Face-to-face and Computer Mediated Teams

Authors

Traci Carte, Illinois State UniversityFollow
Nan Wang, Eastern Illinois UniversityFollow
Emre Yetgin, Rider UniversityFollow
Inchan Kim, University of New HampshireFollow

Abstract

Jehn and colleagues (2010) investigated conflict asymmetry (i.e., different perceptions towards conflict) in a face-to-face context from a multilevel perspective and found that both group and individual levels of conflict asymmetry had negative impacts on performance. In this paper, we conducted a conceptual replication of their work to understand how computer-mediation and time may impact previous findings on conflict asymmetry. At the group-level, we observed a three-way interaction suggesting computer-mediation may reduce the negative consequences of conflict asymmetry early in a teams’ lifecycle. At the individual level, we observed a two-way interaction wherein the negative correlation between high task-conflict asymmetry perceptions and satisfaction took time to emerge.

Recommended Citation

Carte, Traci; Wang, Nan; Yetgin, Emre; and Kim, Inchan (2021) "Conflict Asymmetry in Face-to-face and Computer Mediated Teams," AIS Transactions on Replication Research: Vol. 7, Article 1.
DOI: 10.17705/1atrr.00066
Available at: https://aisel.aisnet.org/trr/vol7/iss1/1

DOI

10.17705/1atrr.00066