Technology is increasingly able to assume more and more work that used to be solely the province of humans. In the future, we will see the rise of digital workers, technology that can serve as a functional replacement for human participants in work systems. Digital workers will create technologically based disruption leading to the digital transformation of business and society. Before this occurs we need to consider the ethical implications of the use of digital workers in such areas as the replacement of humans by technology, inadvertent discrimination by technology, the ownership and use of data by individuals, businesses and governments. Failure to consider these areas will lead to unintended, negative consequences to people and society.
Cuellar, Michael, "The Ethical Implications of Digital Workers" (2020). AMCIS 2020 TREOs. 60.
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