Abstract

This study examines organizations’ implementation of the building automation system (BAS) – a green IS. The study starts with a model developed using the green IS literature and resource based theories including the resource-based view (RBV) of the firm (Wernerfelt 1984) and dynamic capabilities theory (Teece 2004). The model predicted that BAS implementation would result in four value outcomes: environmental value, conceived of in a novel way as the conservation of electric energy in buildings; economic value from energy cost savings; social value; and strategic value. The research question investigated was “How do green IS enable value for smarter living within the organizational context?" The unit of analysis was the system implementers – facilities management teams. The sample included six diverse cases of BAS implementations. Data collection involved recorded semi-structured interviews of team members including: building engineers; chief engineers; and managers. Results supported the preliminary model as well as provided contextual details of the sources of value and implementation outcomes. Consistent with Zuboff (1985), implementation value was found in the systems’ ability to automate and informate. Tenant comfort and safety represented social value, and strategic value arose from capabilities to generate revenue, make smarter decision capabilities and greater efficiency through learning.

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