Affiliated Organization

proceedings_helsinki_mob_rt

Abstract

Technological evolution (e.g., the “all-IP” world) and changing regulatory environment (e.g. spectrum trading in the European Union) will change the mobile services industry dramatically in the coming years. These changes will transform also the role of service mediaries, such as NTT DoCoMo and Vodafone, as their control over content providers and customers will be eroded by increasing use of Internet-type content and an active role of large retailers and “the Brands” in becoming MVNOs in order to enhance their customer relationships. Furthermore, even the technical infrastructure of mobile and cellular networks may end up being owned and managed by cost-efficient ICT service providers, and totally new types of “asset management” companies may emerge as soon as European-wide spectrum markets are created by the European Union. A conceptual model called The Service Mediary Model of Mobile Services (SM3S) is introduced and used in the analysis of the changing role of mobile network operators and service mediaries.

Volume

6

Issue

51

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