Abstract
There is an extensive literature that facilitates our understanding of how new information technologies are adopted and accepted. However, there is little empirical work that studies how innovative technologies such as Artificial Intelligence (AI) agents can be team-players with humans in the workplace. Using Actor-Network Theory, this research-in-progress work proposes a new conceptual model that aims to aid our understanding of how human perceptions regarding the asymmetry they perceive between their knowledge and that of their AI teammates and their ability to retain control over the knowledge they share with AI teammates on their level of trust in AI teammates and their willingness to collaborate with them. A 2X2 scenario-based survey study will be conducted and structural equation modeling will be used to empirically validate this model. Potential contributions to theory and practice are discussed.
Recommended Citation
Abdelhalim, Esraa; Hassanein, Khaled; and Head, Milena, "The Role of Knowledge Control and Knowledge Asymmetry in Trusting and Collaborating with AI-Teammates" (2019). SIGHCI 2019 Proceedings. 7.
https://aisel.aisnet.org/sighci2019/7