Paper Type
Complete
Paper Number
1375
Description
Cyberbullying has emerged as a pervasive and damaging issue in today’s digital age, highlighting the need for effective IT solutions. However, the current literature on IT solutions for tackling cyberbullying appears highly fragmented, necessitating a systematic and integrated study. We conduct a systematic literature review of 40 papers on IT solutions for tackling cyberbullying, utilizing the social-technical continuum as a guiding framework. Our review shows that IT solutions for tackling cyberbullying are centered around IT tools for education, automatic detection, and IS design for mitigation, with a predominant focus on technical aspects. Promising future directions include human-computer interaction in chatbot-based intervention, a cross-modal, multi-stage, and multicultural detection model, IS design of game elements, and theory-driven holistic approaches.
Recommended Citation
He, Zhizhi; Li, Yang-Jun; and Lee, Matthew K.O., "IT Solutions for Tackling Cyberbullying: A Literature Review" (2024). PACIS 2024 Proceedings. 6.
https://aisel.aisnet.org/pacis2024/track18_sustain/track18_sustain/6
IT Solutions for Tackling Cyberbullying: A Literature Review
Cyberbullying has emerged as a pervasive and damaging issue in today’s digital age, highlighting the need for effective IT solutions. However, the current literature on IT solutions for tackling cyberbullying appears highly fragmented, necessitating a systematic and integrated study. We conduct a systematic literature review of 40 papers on IT solutions for tackling cyberbullying, utilizing the social-technical continuum as a guiding framework. Our review shows that IT solutions for tackling cyberbullying are centered around IT tools for education, automatic detection, and IS design for mitigation, with a predominant focus on technical aspects. Promising future directions include human-computer interaction in chatbot-based intervention, a cross-modal, multi-stage, and multicultural detection model, IS design of game elements, and theory-driven holistic approaches.
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