Paper Type
Complete
Paper Number
1693
Description
IT-business alignment is a crucial objective for organizations and is influenced by the structural changes brought about by digital transformation. One such structural change, Scaling Agility, has been identified as influential on IT-business alignment at the strategic level. However, its precise roles and concrete activities in this context, which contribute to a better alignment, have yet to be studied. We therefore seek to answer the question: What is the role of Scaling Agility in IT-business alignment? A qualitative case study series with four organizations over two years surfaces a total of twelve activities within the four activity categories: (1) Understanding and Appreciation, (2) Fostering Trust and Openness, (3) Propelling Togetherness, and (4) Achieving Self-Determination. These activities can be aggregated into three levels: communicator, mediator, and motivator. The study extends the literature on the beneficial role of Scaling Agility and concrete activities in IT-business alignment in the context of digital transformation.
Recommended Citation
Frey, Julian; Finze, Nikola; Hund, Axel; and Beimborn, Daniel, "From Communication to Motivation: Leveraging Scaling Agility for IT-Business Alignment" (2024). PACIS 2024 Proceedings. 6.
https://aisel.aisnet.org/pacis2024/track15_govce/track15_govce/6
From Communication to Motivation: Leveraging Scaling Agility for IT-Business Alignment
IT-business alignment is a crucial objective for organizations and is influenced by the structural changes brought about by digital transformation. One such structural change, Scaling Agility, has been identified as influential on IT-business alignment at the strategic level. However, its precise roles and concrete activities in this context, which contribute to a better alignment, have yet to be studied. We therefore seek to answer the question: What is the role of Scaling Agility in IT-business alignment? A qualitative case study series with four organizations over two years surfaces a total of twelve activities within the four activity categories: (1) Understanding and Appreciation, (2) Fostering Trust and Openness, (3) Propelling Togetherness, and (4) Achieving Self-Determination. These activities can be aggregated into three levels: communicator, mediator, and motivator. The study extends the literature on the beneficial role of Scaling Agility and concrete activities in IT-business alignment in the context of digital transformation.
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