The COVID-19 pandemic has led to widespread adoption of remote work. Although people are gradually recovering from this public health crisis, remote work is becoming a preferred working arrangement and a new norm. During the pandemic, the use of information and communication technologies (ICTs) has enabled people to work virtually from any location at any time. However, the increased use of ICT has raised concerns about work-life balance (WLB). Instant messaging (IM) applications and enterprise social networking (ESN) platforms are commonly used communication tools for work. However, past boundary theory studies did not extensively research these two types of social communication tools. Furthermore, job satisfaction is a critical issue for many individuals today. As such, this paper aims to investigate whether the use of IM and ESN tools and work satisfaction can moderate the boundary violations in boundary theory.


Paper Number 1785; Track Projects; Short Paper


When commenting on articles, please be friendly, welcoming, respectful and abide by the AIS eLibrary Discussion Thread Code of Conduct posted here.