Development of Digital Literacy Framework in the Context of Supply Chain Management

Authors

Sherah Kurnia, University of MelbourneFollow
Hafizh Rafizal Adnan, Universitas IndonesiaFollow
Agus Putra Wicaksana, University of MelbourneFollow
Achmad Nizar Hidayanto, Universitas IndonesiaFollow
Rod Dilnutt, William Bethwey & AssociatesFollow
Armin Lawi, Hasanuddin UniversityFollow
Rizky Utami, Hasanuddin UniversityFollow

Paper Number

1639

Abstract

Digital literacy plays a critical role enabling individuals to participate in the contemporary workforce and society, including supply chain and port operation management. There are several existing digital literacy frameworks identified in the literature however, coverage is limited to general digital literacy indicators which do not consider industry-specific skills. Further, most existing frameworks are based on the perspective of developed countries. This study examines the extant literature and synthesizes prior frameworks to develop a supply chain management (SCM)-oriented digital literacy framework in the context of a developing country. The framework proposed consists of nine dimensions of digital literacy with 30 indicators. The framework is subsequently used in a case study involving the Indonesian Port Corporation to investigate the digital literacy readiness of human resources involved in logistics and supply chain management. This study contributes to research and practice related to SCM-oriented digital literacy development in the context of Indonesia.

Comments

Paper Number 1639

Recommended Citation

Kurnia, Sherah; Adnan, Hafizh Rafizal; Wicaksana, Agus Putra; Hidayanto, Achmad Nizar; Dilnutt, Rod; Lawi, Armin; and Utami, Rizky, "Development of Digital Literacy Framework in the Context of Supply Chain Management" (2022). PACIS 2022 Proceedings. 105.
https://aisel.aisnet.org/pacis2022/105