PACIS 2021 Proceedings

Paper Type

FP

Paper Number

453

Abstract

Electronic commerce involves data-rich business models that offer many application areas for machine learning. In electronic commerce, retailers aim to optimize the product listing on their websites to increase revenues. The product listing on websites often uses a sales forecast for placement optimization that requires historical data, which are sometimes unavailable at small and medium retailers. Thus, we apply a design science research approach to implement three methods for systematically generating historical sales data that improve elasticity information. The non-availability of historical data is exemplified in a case study of a medium-sized German retailer. Simulating these methods for a more extensive data set revealed that the clustered data generation method generates elasticity information so that the placement optimization performs best in terms of expected profits and computational time. Additionally, we propose an enhanced process for the introduction of data science in electronic commerce.

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