Implementation of Artificial Intelligence in Organisations: A Systematic Literature Review

Authors

Maggie C. M. Lee, Swinburne University of TechnologyFollow
Helana Scheepers, Swinburne University of TechnologyFollow
Ariel K. H. Lui, Swinburne University of TechnologyFollow
Eric W. T. Ngai, The Hong Kong Polytechnic UniversityFollow

Paper Type

RIP

Paper Number

45

Abstract

In this study, a systematic literature review is conducted to more thoroughly understand the context surrounding the emerging implementation of artificial intelligence (AI) in organisations. An Input-Process-Output model is adopted as the research framework to investigate the antecedences, processes and consequences of AI implementation in organisations. The preliminary results of the research are presented after analysing 50 peer-reviewed full papers. Although the research is still in progress, it is expected the findings of this study can contribute to the already existing body of literature and identify implications for practitioners

Recommended Citation

Lee, Maggie C. M.; Scheepers, Helana; Lui, Ariel K. H.; and Ngai, Eric W. T., "Implementation of Artificial Intelligence in Organisations: A Systematic Literature Review" (2021). PACIS 2021 Proceedings. 215.
https://aisel.aisnet.org/pacis2021/215