PACIS 2021 Proceedings

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Patient pathways (PPs) are considered a valuable instrument for managing integrated, patient-centred healthcare services. Still, a uniform understanding and definition of PPs is lacking, leading to misunderstandings and inconsistent use in both science and practice. Accordingly, the objective of this paper is to assess the practical view of PP stakeholders on characteristics, a definition and current implementation practice. Building on the findings of a previous systematic scoping review, a questionnaire was developed, tested and applied in the domain of cancer care. The findings show broad acceptance of the PP characteristics surveyed. The initial PP definition was revised using respondents’ suggestions for modification. Existing diversity in practical PP usage is identified, but high expectations regarding positive impacts on care delivery are confirmed. Further work will continue the validation in other healthcare domains of complex, chronic diseases. This work contributes to drive PP implementation by shedding light on the perspective of practice.



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