PACIS 2021 Proceedings

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In the present era, information security systems (ISS) are essential for organizations as any organization is vulnerable to data security. Although ISS benefit organizations, little research has paid attention to its impacts on employees’ workrelated behavior. In this study, we attempt to explain how ISS influence employees’ critical thinking and procrastination behaviors that are viewed as a critical reflection of employee performance in organizations. Based on reactance theory and coping theory, we propose that employees can take adaptive (e.g., active acceptance) and maladaptive (e.g., denial and venting) strategies to cope with the stress caused by ISS, which could result in different behavioral outcomes. We also discuss when employees may choose different coping strategies by introducing social support as a moderator. We will use a scenario-based survey method to verify our research model and hope to provide operable managerial implications to organizations to properly deploy their ISS.



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