An Investigation on Stickiness Intention in Sharing Economy Driven Hospitality Platforms

Authors

Shan Chen, University of International Business and Economics, Beijing, ChinaFollow
Xusen Cheng, Renmin University of ChinaFollow
Bo Yang, Renmin University of ChinaFollow

Abstract

In recent years, sharing economy driven hospitality platforms are emerging and growing. Stickiness, long-term relationships between users and the platforms, is critical to the success of these platforms. Existing research has cared little about the topic. We contribute to the literature by combining justice theory and commitment-trust theory to investigate the entire transaction process from a relational perspective. Specifically, a conceptual research model is proposed to initially show the relationship between justice, trust, relationship commitment and stickiness intention. Finally, our planned research method and expected contributions are discussed.

Recommended Citation

Chen, Shan; Cheng, Xusen; and Yang, Bo, "An Investigation on Stickiness Intention in Sharing Economy Driven Hospitality Platforms" (2020). PACIS 2020 Proceedings. 215.
https://aisel.aisnet.org/pacis2020/215