PACIS 2020 Proceedings

Abstract

Mobile micro-learning, an approach in which instructional materials are divided into small, bite-sized lessons, offers the promise of an effective channel for adult learning. Despite the burgeoning interest, mobile micro-learning research is still in its infancy. There is little understanding of the design and impact of such systems. We bring to light the micro-learning paradox, which posits that chunking lessons can both impede or facilitate learning. Against this backdrop, we develop a conceptual model and testable propositions drawing from adult learning, behavioral economics, and motivation literature to lay out a design of micro-learning systems for adult learners. Using these theories in concert, both the rational and irrational aspects of learning behaviors are an essential part of our design framework. We develop the SnapLearning system as an instantiation of our design framework and propose a series of field experiments to evaluate the system empirically.

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