Abstract
Mental health screening results provide valuable information to support providers’ decisions during clinical encounters, yet they are often underutilized due to system (e.g. measurement-based care metrics) and individual (e.g. provider attitudes) factors. This challenge is exacerbated when new screeners are incorporated into existing workflows. Our study uses eye-tracking and simulated primary care encounters to investigate how providers access and use Computerized Adaptive Testing for Mental Health (CAT-MH) screening results integrated within the Electronic Health Record (EHR). We examined (1) whether providers reviewed the results during the consultation and when this occurred relative to mental health discussions, and (2) what behavioral patterns emerged when providers viewed and used the results. Data included synchronized gaze/scene videos and Retrospective Think-Aloud interviews. Findings will provide initial empirical evidence to guide decision support design and facilitate better alignment of screening tools with provider workflows.
Recommended Citation
Huang, Kaidi; Djamasbi, Soussan; Tulu, Bengisu; Sukumar, Ashwin; Alrefaei, Doaa; and Davis-Martin, Rachel, "Examining Providers’ Behavioral Patterns of Reviewing Suicide Screening through Eye-Tracking" (2025). NEAIS 2025 Proceedings. 18.
https://aisel.aisnet.org/neais2025/18
Abstract Only