Abstract

The United States’ intelligence services have caused social, economic, and political strife, both domestically and internationally, through their surveillance practices. Mass wiretapping, secretive malware, and data collection has weakened the United States’ international reputation and increased divisiveness domestically. Polling suggests that citizens want to protect themselves from mass data collection but feel hopeless when it comes to protecting themselves. Therefore, the information systems discipline must play an instrumental role in reforming the surveillance state and educating the public about privacy and security practices. To address these issues, this research-in-progress paper summarizes the United States’ surveillance activity, discusses its impact on society, and offers solutions for practice and pedagogy.

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