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MIS Quarterly Executive

Editorials

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Editor's Comments
Jack Rockart

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Message from SIM
Ray Hoving

Articles

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Dark Screen: An Exercise in Cyber Security
Tim Goles, Gregory B. White, and Glenn Dietrich

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Customer-Managed Interactions: A New Paradigm for Firm-Customer Relationships
Richard T. Watson, Gabriele Piccoli, M. Kathryn Brohman, and A. Parasuraman