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Editors’ Comments
Gabriele Piccoli

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Message from SIM
Mark Taylor

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A Preview of the 2020 SIM IT Trends Study
Leon Kappelman, Russell Torres, Ephraim McLean, Katia Guerra, Vess Johnson, Chris Maurer, Kevin Kim, and Smriti Srivastava

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Special Issue Editorial. Artificial Intelligence in Organizations: Current State and Future Opportunities
Hind Benbya, Thomas H. Davenport, and Stella Pachidi

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Addressing the Key Challenges of Developing Machine Learning AI Systems for Knowledge-Intensive Work
Zhewei Zhang, Joe Nandhakumar, Jochem Thomas Hummel, and Lauren Waardenburg

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Unintended Consequences of Introducing AI Systems for Decision Making
Anne-Sophie Mayer, Franz Strich, and Marina Fiedler

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Challenges of Explaining the Behavior of Black-Box AI Systems
Aleksandre Asatiani, Pekka Malo, Per Rådberg Nagbøl, Esko Penttinen, Tapani Rinta-Kahila, and Antti Salovaara

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Addressing User Resistance Would Have Prevented a Healthcare AI Project Failure
Lea Reis, Christian Maier, Jens Mattke, Marcus Creutzenberg, and Tim Weitzel