Abstract

Contemporary organizations such as energy industries are increasingly structured around specialized knowledge domains—engineering, procurement, design, operations, and more. As a result, work is distributed across distinct professional communities, each with its own language, tools, and frames of reference. This compartmentalization gives rise to knowledge boundaries: persistent structural and epistemic divides that hinder the flow, integration, and practical use of knowledge across the organization. The coordination of effort within and across different professional communities to cross these knowledge boundaries is a central feature of contemporary organizations. Combining extant literatures with insights from our empirical case context, we try to address the research question on how digital tools address knowledge boundary challenges in project-based organizations. The empirical findings from our case offer a practice-oriented analysis of efforts, some succeeding, others less, to overcome knowledge boundaries drawing on the framework of translating knowledge across boundaries

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