Abstract

Distributed ledger technology has already been integrated into areas like supply chain management. However, other areas such as e -commerce have been largely neglected in research. For this reason, three application areas-customer experience, transactions and security mechanisms-of distributed ledger technology in e -commerce are identified and described through a systematic literature review. The results are then discussed by highlighting recurring themes and observed potentials. Three possible research areas can ultimately be der ived from this: decoupling from traditional platforms and marketplaces; integrating DLT into e -Commerce systems; new e -commerce business models with DLT that can be considered in the face of new and traditional e -commerce organisations

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