Abstract
Today, most companies have digital transformation on their agendas. Some structured digital transformation approaches have been defined and experienced so far in academia and industry. Digital transformation maturity models were developed to help with the transformation process. Maturity models provide a standardized approach for companies to examine a company's current status, identify the desired level, and guide the organization through transformation. It is also used as a benchmarking tool to compare companies within the same group and give insight to senior management. In the literature, maturity models are defined in various contexts. However, maturity models specifically designed for the manufacturing or information service industries exist in the literature. Moreover, the literature is significantly limited in applying a model designed for the manufacturing industry to the service industry. Research is designed to investigate whether it is possible to have a common maturity model for the manufacturing and information service industries. It will propose a maturity model based on comparing existing models, which can be adaptable for any industry under the categorization of manufacturing and information service industries. In this research-in-progress paper, the common and different elements of these models will be investigated as the first step of the research.
Recommended Citation
Tanrıverdi, Nur and Sencer, Aslı, "Creating a Digital Transformation Maturity Model (Dx Mm) as A Single Solution" (2024). MCIS 2024 Proceedings. 34.
https://aisel.aisnet.org/mcis2024/34