Patients Are Not Simply Health IT Users or Consumers: The Case for "e Healthicant" Applications


Health IT applications today generally incorporate patients as passive users or consumers of information rather than active individuals who, in concert with their providers, are motivated and jointly responsible for their own good health. This article uses the healthcare value chain concept [Porter and Teisberg, 2006] as a framework to identify gaps in patient-centered e-health applications.

Learning Objectives:

1. Participants will be able to compare provider and patient objectives within the healthcare delivery value chain.

2. Participants will learn the concept of "healthicant" and be able to describe how this differs from the concept of patient.

3. Participants will be introduced to research questions and gaps that exist when designing systems for healthicants, rather than patients, consumers, users, or providers.