Abstract
Growing digitalization of the urban environment, especially in smart
cities, enables the development of e-government initiatives. The Intelligent Cities
Challenge (ICC) initiative of the European Commission supports European cities
in their transition towards a green and digital economy; it empowers cities to
implement e-government initiatives. This study represents the first attempt to
provide a detailed overview of the actions undertaken in the e-government do-
main in the framework of the ICC project in Italy and Greece; it offers insightful
evidence about the programs and initiatives implemented by local governments
to support the implementation and development of e-government initiatives in
the European smart city domain. The study reveals the importance given to ad-
ministrative simplification and the adoption of online platforms to offer effective
and user-friendly services to citizens and stakeholders, the strong emphasis on
open data culture and platform development, and the importance of citizen in-
volvement and engagement in developing smart city initiatives.
Recommended Citation
Gorelova, Irina; Lachana, Zoi; Loutsaris, Michalis-Avgerinos; Bellini, Francesco; Charalabidis, Yannis; and D'Ascenzo, Fabrizio, "The e-government initiatives in the smart cities. Insights from the European Commission’s Intelligent Cities Challenge" (2023). ITAIS 2023 Proceedings. 7.
https://aisel.aisnet.org/itais2023/7