Abstract
Digital transformation has become a critical success factor for organisations to survive in this highly-competitive and technology-driven world. However, the adoption and expansion of digital infrastructures have increased organisations’ exposure to cyber threats. Cybercrime is a complex and evolving phenomenon that requires collective effort across multiple stakeholders to effectively address it. The basic premise of this paper is that media reporting of cybercrime, and specifically its victim organisations, plays an important role in shaping organisational and societal responses to cybercrime. This research-in-progress work examines UK media reporting of cybercrime incidents involving organisational victims, with preliminary findings identifying seven emerging frames that capture the dominant narratives through which these incidents are portrayed. The ultimate aim of this work is to develop recommendations for constructive media reporting that strengthens cyber resilience and supports digital transformation.
Paper Type
Poster
DOI
10.62036/ISD.2026.124
Digital Transformation and Cybercrime: Improving Media Reporting of Victim Organisations
Digital transformation has become a critical success factor for organisations to survive in this highly-competitive and technology-driven world. However, the adoption and expansion of digital infrastructures have increased organisations’ exposure to cyber threats. Cybercrime is a complex and evolving phenomenon that requires collective effort across multiple stakeholders to effectively address it. The basic premise of this paper is that media reporting of cybercrime, and specifically its victim organisations, plays an important role in shaping organisational and societal responses to cybercrime. This research-in-progress work examines UK media reporting of cybercrime incidents involving organisational victims, with preliminary findings identifying seven emerging frames that capture the dominant narratives through which these incidents are portrayed. The ultimate aim of this work is to develop recommendations for constructive media reporting that strengthens cyber resilience and supports digital transformation.
Recommended Citation
Connolly, L. & Piper, D.(2026). Digital Transformation and Cybercrime: Improving Media Reporting of Victim Organisations. In M. Valenta, B. Mannová, R. Pergl, A. Przybylek, M. Lang, H. Linger, C. Schneider, N. Iivari, & E. Insfran (Eds.), Making ISD Sustainable: Reloaded with AI and Automation (ISD2026 Proceedings). Prague, Czech Republic: Czech Technical University in Prague. ISBN: 978-80-01-07585-2. https://doi.org/10.62036/ISD.2026.124