Abstract

In the face of the growing complexity of supply chains and the variety of IT systems used in enterprises, ensuring effective information exchange is a challenge for companies. The research problem addressed in this work is the lack of an effective mechanism for automatic identification and matching data between systems. Therefore, the concept of using QR code technology and IPA systems was proposed. A case study was used to verify the concept. The implementation showed precise product identification, automatic document generation and delivery status update.

Recommended Citation

Kudelska, I. & Piechowski, M. (2025). Integration of IT Systems Using QR Code and IPA in Logistics Process ManagementIn I. Luković, S. Bjeladinović, B. Delibašić, D. Barać, N. Iivari, E. Insfran, M. Lang, H. Linger, & C. Schneider (Eds.), Empowering the Interdisciplinary Role of ISD in Addressing Contemporary Issues in Digital Transformation: How Data Science and Generative AI Contributes to ISD (ISD2025 Proceedings). Belgrade, Serbia: University of Gdańsk, Department of Business Informatics & University of Belgrade, Faculty of Organizational Sciences. ISBN: 978-83-972632-1-5. https://doi.org/10.62036/ISD.2025.106

Paper Type

Short Paper

DOI

10.62036/ISD.2025.106

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Integration of IT Systems Using QR Code and IPA in Logistics Process Management

In the face of the growing complexity of supply chains and the variety of IT systems used in enterprises, ensuring effective information exchange is a challenge for companies. The research problem addressed in this work is the lack of an effective mechanism for automatic identification and matching data between systems. Therefore, the concept of using QR code technology and IPA systems was proposed. A case study was used to verify the concept. The implementation showed precise product identification, automatic document generation and delivery status update.