Abstract
This study investigates how gender dynamics and alibi choice affect trust in explainable AI systems. In an experiment with 188 participants engaged in a travel group matching task, we manipulated the displayed gender of evaluated individuals and provided some participants with a feigned (alibi) choice over the scope of the system’s explanation. The experiment did not reveal significant differences in trust or its antecedents based on gender dynamics suggesting users’ over-reliance on AI decisions. Additionally, the provision of the alibi choice slightly worsened perceptions of the system, indicating that superficial control options may trigger increased scrutiny rather than enhancing trust.
Paper Type
Full Paper
DOI
10.62036/ISD.2025.138
Exploring Trust in Explainable AI Systems: The Role of Gender Dynamics and Alibi Choice
This study investigates how gender dynamics and alibi choice affect trust in explainable AI systems. In an experiment with 188 participants engaged in a travel group matching task, we manipulated the displayed gender of evaluated individuals and provided some participants with a feigned (alibi) choice over the scope of the system’s explanation. The experiment did not reveal significant differences in trust or its antecedents based on gender dynamics suggesting users’ over-reliance on AI decisions. Additionally, the provision of the alibi choice slightly worsened perceptions of the system, indicating that superficial control options may trigger increased scrutiny rather than enhancing trust.
Recommended Citation
de Zoeten, M. & Ernst, C.P.H. (2025). Exploring Trust in Explainable AI Systems: The Role of Gender Dynamics and Alibi ChoiceIn I. Luković, S. Bjeladinović, B. Delibašić, D. Barać, N. Iivari, E. Insfran, M. Lang, H. Linger, & C. Schneider (Eds.), Empowering the Interdisciplinary Role of ISD in Addressing Contemporary Issues in Digital Transformation: How Data Science and Generative AI Contributes to ISD (ISD2025 Proceedings). Belgrade, Serbia: University of Gdańsk, Department of Business Informatics & University of Belgrade, Faculty of Organizational Sciences. ISBN: 978-83-972632-1-5. https://doi.org/10.62036/ISD.2025.138