Abstract
Dual-track development offers a promising strategy for integrating User Experience (UX) into cross-functional agile software development. This case study explores the practical implementation and application of dual-track development within a real-world context, aiming to identify effective practices, challenges, and impacts on workflows. A development team was supported throughout its adoption of dual-track development. Findings indicate positive influences on user-centricity, stakeholder integration, and concept work efficiency. Specifically, establishing a dedicated discovery track and systematically involving stakeholders proved beneficial. This study provides empirical evidence for dual-track development’s advantages in integrating UX within agile, cross-functional teams.
Paper Type
Full Paper
DOI
10.62036/ISD.2025.16
A Case Study on Dual-Track Development in Agile Software Development
Dual-track development offers a promising strategy for integrating User Experience (UX) into cross-functional agile software development. This case study explores the practical implementation and application of dual-track development within a real-world context, aiming to identify effective practices, challenges, and impacts on workflows. A development team was supported throughout its adoption of dual-track development. Findings indicate positive influences on user-centricity, stakeholder integration, and concept work efficiency. Specifically, establishing a dedicated discovery track and systematically involving stakeholders proved beneficial. This study provides empirical evidence for dual-track development’s advantages in integrating UX within agile, cross-functional teams.
Recommended Citation
Rückborn, H. & Schön, E.M. (2025). A Case Study on Dual-Track Development in Agile Software DevelopmentIn I. Luković, S. Bjeladinović, B. Delibašić, D. Barać, N. Iivari, E. Insfran, M. Lang, H. Linger, & C. Schneider (Eds.), Empowering the Interdisciplinary Role of ISD in Addressing Contemporary Issues in Digital Transformation: How Data Science and Generative AI Contributes to ISD (ISD2025 Proceedings). Belgrade, Serbia: University of Gdańsk, Department of Business Informatics & University of Belgrade, Faculty of Organizational Sciences. ISBN: 978-83-972632-1-5. https://doi.org/10.62036/ISD.2025.16