Abstract

The current elderly care models are challenged by an ageing population and require digital transformation involving many stakeholders, among which technology providers appear under researched. To bridge this research gap, the current study examined the perceptions of technology providers regarding barriers and enablers in two contrasting socioeconomic contexts: Poland and Sweden. The analysis employed the five-dimensional SIM model as an analytical framework and allowed us to achieve a more nuanced understanding of the technology providers’ viewpoint on determinants of technology adoption for the digital transformation of elderly care. Our preliminary findings suggest that technology providers acknowledge their role in the transformation process and are willing to deliver quality solutions; however, they also perceive a number of environmental barriers that need be addressed at the governmental level. In addition, the results imply that socioeconomic context play a role in establishing a supportive environment for technology providers.

Recommended Citation

Kolkowska, E., Soja, E. & Soja, P. (2024). Determinants of Digital Transformation of Elderly Care: Preliminary Insights from Polish and Swedish Technology Providers. In B. Marcinkowski, A. Przybylek, A. Jarzębowicz, N. Iivari, E. Insfran, M. Lang, H. Linger, & C. Schneider (Eds.), Harnessing Opportunities: Reshaping ISD in the post-COVID-19 and Generative AI Era (ISD2024 Proceedings). Gdańsk, Poland: University of Gdańsk. ISBN: 978-83-972632-0-8. https://doi.org/10.62036/ISD.2024.36

Paper Type

Short Paper

DOI

10.62036/ISD.2024.36

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Determinants of Digital Transformation of Elderly Care: Preliminary Insights from Polish and Swedish Technology Providers

The current elderly care models are challenged by an ageing population and require digital transformation involving many stakeholders, among which technology providers appear under researched. To bridge this research gap, the current study examined the perceptions of technology providers regarding barriers and enablers in two contrasting socioeconomic contexts: Poland and Sweden. The analysis employed the five-dimensional SIM model as an analytical framework and allowed us to achieve a more nuanced understanding of the technology providers’ viewpoint on determinants of technology adoption for the digital transformation of elderly care. Our preliminary findings suggest that technology providers acknowledge their role in the transformation process and are willing to deliver quality solutions; however, they also perceive a number of environmental barriers that need be addressed at the governmental level. In addition, the results imply that socioeconomic context play a role in establishing a supportive environment for technology providers.