Abstract
The current paper investigates the role of a stakeholder group in the SaaS adoption decision. In the research approach adopted, two stakeholder groups have been examined: SaaS providers and SaaS adopters. Drawing from the opinions of 134 providers and 137 adopters and employing a multifaceted model explaining antecedents of the propensity to adopt SaaS, the current study examines the moderating role of a stakeholder group for the relationships between constructs. The adopted research approach is Partial Least Squares Multigroup Analysis (PLS-MGA). The preliminary results obtained in the PLS-MGA analysis demonstrate that SaaS providers and adopters differ significantly in their decision on SaaS adoption with respect to IT-business alignment and productivity. In particular, adopters appear to underestimate the role of productivity, while providers tend to underestimate the role of IT-business alignment.
Paper Type
Short Paper
DOI
10.62036/ISD.2024.51
Exploring Client and Vendor Perspective on Software-As-A-Service Adoption Decision
The current paper investigates the role of a stakeholder group in the SaaS adoption decision. In the research approach adopted, two stakeholder groups have been examined: SaaS providers and SaaS adopters. Drawing from the opinions of 134 providers and 137 adopters and employing a multifaceted model explaining antecedents of the propensity to adopt SaaS, the current study examines the moderating role of a stakeholder group for the relationships between constructs. The adopted research approach is Partial Least Squares Multigroup Analysis (PLS-MGA). The preliminary results obtained in the PLS-MGA analysis demonstrate that SaaS providers and adopters differ significantly in their decision on SaaS adoption with respect to IT-business alignment and productivity. In particular, adopters appear to underestimate the role of productivity, while providers tend to underestimate the role of IT-business alignment.
Recommended Citation
Lustofin, P., Kuciapski, M. & Soja, P. (2024). Exploring Client and Vendor Perspective on Software-As-A-Service Adoption Decision. In B. Marcinkowski, A. Przybylek, A. Jarzębowicz, N. Iivari, E. Insfran, M. Lang, H. Linger, & C. Schneider (Eds.), Harnessing Opportunities: Reshaping ISD in the post-COVID-19 and Generative AI Era (ISD2024 Proceedings). Gdańsk, Poland: University of Gdańsk. ISBN: 978-83-972632-0-8. https://doi.org/10.62036/ISD.2024.51