Abstract
Conducting engaging and productive sprint retrospectives has been a long-standing challenge, further complicated by the shift to remote work due to the COVID-19 pandemic. This transition has introduced new complexities, such as diminished team trust, loss of non-verbal communication, and reduced effectiveness of brainstorming activities. This paper aims to explore strategies to enhance remote retrospectives for Scrum teams struggling with low engagement and reluctance in offering critical feedback during these meetings. Our study involved three Action Research cycles, which sequentially introduced retrospective games, anonymous feedback, and continuous issue documentation throughout the sprint. The use of retrospective games resulted in increased meeting engagement and active participation, while anonymity created a more secure environment for more comprehensive and truthful feedback. Additionally, continuous reflection ensured no crucial matters were overlooked and promoted proactive problem-solving in real-time. This research adds to the existing knowledge on agile software development in remote settings, providing agile practitioners with actionable strategies to enhance their continuous improvement practices.
Paper Type
Full Paper
DOI
10.62036/ISD.2024.118
Unlocking Feedback in Remote Retrospectives: Games, Anonymity, And Continuous Reflection in Action
Conducting engaging and productive sprint retrospectives has been a long-standing challenge, further complicated by the shift to remote work due to the COVID-19 pandemic. This transition has introduced new complexities, such as diminished team trust, loss of non-verbal communication, and reduced effectiveness of brainstorming activities. This paper aims to explore strategies to enhance remote retrospectives for Scrum teams struggling with low engagement and reluctance in offering critical feedback during these meetings. Our study involved three Action Research cycles, which sequentially introduced retrospective games, anonymous feedback, and continuous issue documentation throughout the sprint. The use of retrospective games resulted in increased meeting engagement and active participation, while anonymity created a more secure environment for more comprehensive and truthful feedback. Additionally, continuous reflection ensured no crucial matters were overlooked and promoted proactive problem-solving in real-time. This research adds to the existing knowledge on agile software development in remote settings, providing agile practitioners with actionable strategies to enhance their continuous improvement practices.
Recommended Citation
Ng, Y.Y., Leśniewski, B., Marek, K., Neumann, M. & Trzesicki, J. (2024). Unlocking Feedback in Remote Retrospectives: Games, Anonymity, And Continuous Reflection in Action. In B. Marcinkowski, A. Przybylek, A. Jarzębowicz, N. Iivari, E. Insfran, M. Lang, H. Linger, & C. Schneider (Eds.), Harnessing Opportunities: Reshaping ISD in the post-COVID-19 and Generative AI Era (ISD2024 Proceedings). Gdańsk, Poland: University of Gdańsk. ISBN: 978-83-972632-0-8. https://doi.org/10.62036/ISD.2024.118