Business Process Management Systems and Cloud Computing – The Perspective of Polish Banks and Insurance Companies

Presenter Information

Agnieszka Bitkowska, Warsaw University of Technology, Warsaw, PolandFollow
Damian Dziembek, Częstochowa University of Technology, Częstochowa, PolandFollow
Tomasz Gzik, Military University of Technology, Warsaw, PolandFollow

Abstract

Business Process Management Systems (BPMS) provide the most mature and advanced support for Business Process Management (BPM). The use of cloud computing eliminates barriers faced by BPM and increases its potential. The analysis of BPMS and cloud computing systems is particularly interesting in the context of companies rendering banking and insurance services. The goal of this paper is to present the results of surveys concerned with BPM and cloud computing, conducted among selected 7 banks and 5 insurance companies operating in Poland. The article presents short discussion, conclusions and directions for further development of business processes management approaches with the use of cloud computing.

Recommended Citation

Bitkowska, A., Dziembek, D., & Gzik, T. (2023). Business Process Management Systems and Cloud Computing – The Perspective of Polish Banks and Insurance Companies. In A. R. da Silva, M. M. da Silva, J. Estima, C. Barry, M. Lang, H. Linger, & C. Schneider (Eds.), Information Systems Development, Organizational Aspects and Societal Trends (ISD2023 Proceedings). Lisbon, Portugal: Instituto Superior Técnico. ISBN: 978-989-33-5509-1. https://doi.org/10.62036/ISD.2023.10

Paper Type

Poster

DOI

10.62036/ISD.2023.10