Abstract
Emergency management is essential to mitigate the effects of unforeseen situations. However, this task is complex due to the large amount of information and complex procedures to be handled. To address these challenges, it is necessary to have tools that allow flexible responses to problems classified as knowledge-intensive procedures (KIP). In this sense, we propose the design of a framework for an Emergency Response System (ERS) based on Service Oriented Architecture (SOA) that integrates Adaptive Case Management (ACM) and Business Process Modelling (BPM). This framework is characterised by its interoperability with devices and collaborative systems, which allows the creation and association of content related to emergency management, thus improving usability. In addition, it is designed to be scalable, allowing the incorporation of new modular functionalities. Once the development of the framework has been completed, future lines of research will be opened for its validation and comparison with other ERS.
Paper Type
Short Paper
DOI
10.62036/ISD.2023.31
Framework Architecture Design for Emergency Response System
Emergency management is essential to mitigate the effects of unforeseen situations. However, this task is complex due to the large amount of information and complex procedures to be handled. To address these challenges, it is necessary to have tools that allow flexible responses to problems classified as knowledge-intensive procedures (KIP). In this sense, we propose the design of a framework for an Emergency Response System (ERS) based on Service Oriented Architecture (SOA) that integrates Adaptive Case Management (ACM) and Business Process Modelling (BPM). This framework is characterised by its interoperability with devices and collaborative systems, which allows the creation and association of content related to emergency management, thus improving usability. In addition, it is designed to be scalable, allowing the incorporation of new modular functionalities. Once the development of the framework has been completed, future lines of research will be opened for its validation and comparison with other ERS.
Recommended Citation
Herrera, M.R. & Díaz, J.S. (2023). Framework Architecture Design for Emergency Response System. In A. R. da Silva, M. M. da Silva, J. Estima, C. Barry, M. Lang, H. Linger, & C. Schneider (Eds.), Information Systems Development, Organizational Aspects and Societal Trends (ISD2023 Proceedings). Lisbon, Portugal: Instituto Superior Técnico. ISBN: 978-989-33-5509-1. https://doi.org/10.62036/ISD.2023.31