Abstract

During the COVID-19 pandemic, many enterprises had to adapt their IT systems to the new conditions dynamically. One of the essential directions enabling the continuity of business activity was the migration of IT systems to cloud computing. The article aims to determine the impact of the COVID-19 pandemic on IT solutions offered in the Cloud Computing model in the sector of small and medium enterprises in Poland. The authors conducted research among 409 enterprises from the SME sector from various regions and operating in various industries. The research shows that the COVID-19 pandemic mainly resulted in the surveyed enterprises limiting operations and reducing costs in various areas of activity (including reducing investments in IT). In the group of medium-sized enterprises, the COVID-19 pandemic had a significant impact on increasing the scale of application of IT solutions in cloud computing, while in small enterprises, the impact on the broader implementation of Cloud Computing services was limited. As a result of the COVID-19 pandemic, enterprises from the SME sector migrated to the cloud mainly uncomplicated services (e.g., file sharing, communication systems, Office, e-mail, backup, or website systems), and advanced IT ERP or BI systems were migrated in a small group of enterprises. In general, the COVID-19 pandemic has increased the saturation of cloud computing solutions, and for about 40% of enterprises from the SME sector, cloud computing has become a safe environment to ensure the continuity of critical and supporting processes.

Recommended Citation

Bajdor, P.,& Dziembek, D. (2023). Impact of the COVID-19 Pandemic on the Adaptation and Development of Cloud Computing Solutions in Enterprises in Poland. In A. R. da Silva, M. M. da Silva, J. Estima, C. Barry, M. Lang, H. Linger, & C. Schneider (Eds.), Information Systems Development, Organizational Aspects and Societal Trends (ISD2023 Proceedings). Lisbon, Portugal: Instituto Superior Técnico. ISBN: 978-989-33-5509-1. https://doi.org/10.62036/ISD.2023.35

Paper Type

Short Paper

DOI

10.62036/ISD.2023.35

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Impact of the COVID-19 Pandemic on the Adaptation and Development of Cloud Computing Solutions in Enterprises in Poland

During the COVID-19 pandemic, many enterprises had to adapt their IT systems to the new conditions dynamically. One of the essential directions enabling the continuity of business activity was the migration of IT systems to cloud computing. The article aims to determine the impact of the COVID-19 pandemic on IT solutions offered in the Cloud Computing model in the sector of small and medium enterprises in Poland. The authors conducted research among 409 enterprises from the SME sector from various regions and operating in various industries. The research shows that the COVID-19 pandemic mainly resulted in the surveyed enterprises limiting operations and reducing costs in various areas of activity (including reducing investments in IT). In the group of medium-sized enterprises, the COVID-19 pandemic had a significant impact on increasing the scale of application of IT solutions in cloud computing, while in small enterprises, the impact on the broader implementation of Cloud Computing services was limited. As a result of the COVID-19 pandemic, enterprises from the SME sector migrated to the cloud mainly uncomplicated services (e.g., file sharing, communication systems, Office, e-mail, backup, or website systems), and advanced IT ERP or BI systems were migrated in a small group of enterprises. In general, the COVID-19 pandemic has increased the saturation of cloud computing solutions, and for about 40% of enterprises from the SME sector, cloud computing has become a safe environment to ensure the continuity of critical and supporting processes.