Abstract
Digitalization is advancing in all walks of life. One of the areas undergoing a sector-wide transformation is trucking, as part of the logistics sector. This will have a profound impact from societal and economic level down to the individual trucker. Information Systems research has for long focused on system design and deployment on organizational level, implying that this level has the actual power to decide about the design directions. However, our study shows that the transformation is more complex and involves technical and societal aspects that shape the decisions before a single organization, or a network of companies get involved. We thus argue that there is a need to take a broader view to the change. We interviewed 14 high-profile actors in Finland and at the European Union level, trying to understand the highest level of this transformation, how the forces are shaped into drivers, what technical manifestations are foreseen, and how the voice of the individual worker can be heard at this level of the process.
Paper Type
Full Paper
DOI
10.62036/ISD.2023.34
How Information Systems are Shaped from the Decision-Making Level to Technical Implementation: Case Trucking
Digitalization is advancing in all walks of life. One of the areas undergoing a sector-wide transformation is trucking, as part of the logistics sector. This will have a profound impact from societal and economic level down to the individual trucker. Information Systems research has for long focused on system design and deployment on organizational level, implying that this level has the actual power to decide about the design directions. However, our study shows that the transformation is more complex and involves technical and societal aspects that shape the decisions before a single organization, or a network of companies get involved. We thus argue that there is a need to take a broader view to the change. We interviewed 14 high-profile actors in Finland and at the European Union level, trying to understand the highest level of this transformation, how the forces are shaped into drivers, what technical manifestations are foreseen, and how the voice of the individual worker can be heard at this level of the process.
Recommended Citation
Tokkonen, T., Kinnula, A., Kuutti, K., & Kinnula, M. (2023). How Information Systems are Shaped from the Decision-Making Level to Technical Implementation: Case Trucking. In A. R. da Silva, M. M. da Silva, J. Estima, C. Barry, M. Lang, H. Linger, & C. Schneider (Eds.), Information Systems Development, Organizational Aspects and Societal Trends (ISD2023 Proceedings). Lisbon, Portugal: Instituto Superior Técnico. ISBN: 978-989-33-5509-1. https://doi.org/10.62036/ISD.2023.34