Abstract
The European Union proposed the General Data Protection Regulation with a set of requirements for organizations to comply with regarding the processing of personal data. In order to identify the critical success factors which contribute for implementing GDPR, a Delphi study with 10 experts was conducted, based on a list of critical success factors previously identified through a systematic literature review. This list was validated and further elaborated, resulting in a top10 of both enablers and barriers in GDPR implementation, with a moderate agreement among the participants.
Paper Type
Full Paper
The Critical Success Factors of GDPR Implementation: A Delphi Study
The European Union proposed the General Data Protection Regulation with a set of requirements for organizations to comply with regarding the processing of personal data. In order to identify the critical success factors which contribute for implementing GDPR, a Delphi study with 10 experts was conducted, based on a list of critical success factors previously identified through a systematic literature review. This list was validated and further elaborated, resulting in a top10 of both enablers and barriers in GDPR implementation, with a moderate agreement among the participants.
Recommended Citation
Almeida Teixeira, G., Mira da Silva, M., & Pereira, R. (2021). The Critical Success Factors of GDPR Implementation: A Delphi Study. In E. Insfran, F. González, S. Abrahão, M. Fernández, C. Barry, H. Linger, M. Lang, & C. Schneider (Eds.), Information Systems Development: Crossing Boundaries between Development and Operations (DevOps) in Information Systems (ISD2021 Proceedings). Valencia, Spain: Universitat Politècnica de València.